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At EQ Expertz, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, request insurance quotes, or use our services.

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

1. Information We Collect

We collect information that you voluntarily provide to us when you request a quote, fill out a form, call our toll-free number, or interact with our website or services. This information may include:

  • Personal identifiers such as your name, address, email address, phone number, and date of birth.
  • Insurance-related information including the type of coverage you are interested in and your ZIP code or state of residence.
  • Health and medical information when you request Medicare, Health, Hospital Indemnity, or SSDI-related quotes.
  • Driving records and vehicle information when you request Auto Insurance quotes.
  • Property information when you request Home Insurance quotes.
  • Technical data such as IP address, browser type, device information, and usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • To provide you with insurance quotes, information, and consultations across Medicare, Health, Life, Auto, Home, Final Expense, Hospital Indemnity, and SSDI services.
  • To connect you with licensed insurance agents, carriers, brokers, and marketing partners who can offer you relevant coverage options.
  • To communicate with you by phone, email, text message, or automated dialing systems regarding your inquiry, quotes, or related offers.
  • To improve our website, services, and overall customer experience.
  • To comply with legal obligations and prevent fraud or misuse of our services.

3. Sharing Your Information

We may share your information, including your name, address, email, phone number, and date of birth, with insurance companies, licensed agents, brokers, and other third-party marketing partners. These companies may use your information to provide you with insurance offers and related services.

We may also share your information with service providers who perform services on our behalf, such as vendors who send emails, operate our websites or apps, or run promotions. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.

Important: By submitting your information on our website or by calling our toll-free number, you consent to be contacted by EQ Expertz and its partners via text message, automatic dialing systems, pre-recorded calls, or artificial voice messages, even if your phone number is on a Do Not Call list. You may opt out at any time by following the instructions provided in our communications.

4. TCPA Consent and Communication

By providing your phone number and submitting a quote request, you expressly consent to receive calls and text messages from EQ Expertz and its partners, including autodialed and prerecorded messages, for the purpose of discussing insurance quotes and related offers. Consent is not a condition of purchase.

You may revoke your consent at any time by replying "STOP" to any text message or by contacting us directly at the phone number or email address listed below.

5. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver relevant content and offers. You can manage or disable cookies through your browser settings, though some features of the website may not function properly as a result.

6. Mobile App and Driving Data

If you use our mobile app, your driving data may be collected by Cambridge Mobile Telematics (CMT) and shared with us and our third-party marketing partners. This data may include your location (GPS), accelerometer data, gyroscope data, and time of day. This information is used to improve our services and to provide accurate insurance quotes.

7. Verification Through Consumer Reporting Agencies

By using our website or app, you acknowledge and agree that each insurance company receiving your quote request may verify your information through a consumer reporting agency. This verification may include your driving record or credit score and is used to determine eligibility and accurate insurance rates.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction or deletion of your personal information.
  • The right to opt out of the sale or sharing of your personal information.
  • The right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party websites, including those of our insurance partners, carriers, and marketing affiliates. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review the privacy policies of any website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

EQ Expertz

Covering All 50 States Including the District of Columbia

+1 (888) 812-8232 | TTY: 711

info@eqexpertz.com